Our customer promise
To provide a shopping experience in line with customers’ expectations, we abide by the following four commitments.
Quality
Because customer health and safety are among our core priorities, the SQDC undertakes to carefully select a wide range of quality products that meet Health Canada’s highest standards.
We also make sure our product labels present clear and accurate information regarding the origin and composition of the product.
Support
With the intent of delivering the highest quality customer service possible, we discreetly and respectfully help our customers in choosing the right products. Our employees are trained to advise customers with a focus on enlightened and responsible use.
Price
We offer fair prices that reflect the quality and guaranteed traceability of the products, as well as the legal, safe shopping environment and professional, responsible support we provide to customers.
Availability
With a state-of-the-art transactional website and a network of stores to be opened across Québec, we offer consumers an accessible service for securely and confidentially buying cannabis.