The Charter of the French language and its regulations govern the consultation of English-language content.
Because cannabis is no ordinary product, we are committed to selling it responsibly and with health protection in mind. This commitment can be seen in our offer of quality products, responsible support of customers, irreproachable sales ethic and focus on public health.
The quality and traceability of the products we sell are strictly controlled. This ensures they are safer than products available on the black market, minimizing the risks to users’ health. Here are several aspects of our commitment to quality:
All our employees are trained to support customers in using cannabis responsibly. Whether it is the various products and strains, their effects or how to use them, our advisors can guide customers in selecting suitable products that maximize responsible behaviour and minimize the risks to users’ health. This is done by providing:
Our website also provides all the information necessary to better understand cannabis and the related risks.
Our sales ethic is to refuse to sell cannabis to people under 21, to people obviously under the influence of drugs or alcohol and to any adult who attempts to buy cannabis on their behalf.
Here are the measures we have put in place to maintain an irreproachable sales ethic, both in stores and online:
In stores:
Online sales and deliveries:
We are aware of the impact that using cannabis can have on Québécois’ health. That is why our approach is based on raising awareness and providing product information instead of promoting cannabis use. To help users to better understand the products and their effects and to make informed choices, we provide simple, straightforward literature about them. In addition, we direct our customers to the appropriate assistance resources when necessary.
Our measures to support our public health approach: